Attention: Important Information Related to Online Payments
Recently, it has been brought to our attention that some borrowers have noted delays in online payments intended for Prime Rate Premium Finance Corporation being posted to their accounts. These borrowers appear to have used the services of an unauthorized third-party payment provider to initiate the payments to Prime Rate Premium Finance Corporation.
PLEASE NOTE: Typically, payments processed through unauthorized third-party payment processors are not sent to Prime Rate Premium Finance Corporation until 3 to 5 days after submission. Prime Rate Premium Finance Corporation is not responsible for any delays in posting payments made via unaffiliated third-party payment processors.
The only designated third-party provider that Prime Rate uses for online credit card/ACH payments is ePayPolicy. To ensure that your payments are received and applied to your account in a timely manner, please make your online payments from Prime Rate's website at https://www.primerateonline.net/webapps/prlogin.pgm?task=customer using Prime Rate's designated third-party vendor, ePayPolicy.
