Coronavirus (COVID-19) Update
Learn more about operational enhancements from Prime Rate and our sister company, AFCO, to help agents support insured businesses during the COVID-19 crisis.
A message from Prime Rate's President & CEO on the COVID-19 pandemic
As the coronavirus continues to impact us all, Prime Rate Premium Finance is monitoring the evolving situation and implementing changes in our business operation to be in the best possible position to meet your premium finance needs. We assure all of our business partners we are prepared to fulfill your premium finance and servicing needs during this difficult time.
A few things we implemented to aid in the safety of our teammates and to continue servicing your needs include:
- Most of our teammates now work remotely to minimize any impact to servicing our customers.
- Our teammates are empowered to work with you and your clients on efficient solutions to ensure all your premium finance needs are met. These include AFCO's Electronic Premium Finance Plus (EPF+(opens in a new tab)) solution for touchless, paperless premium finance transactions.
Our top priority is the safety of our teammates and business partners. Our leadership team is meeting daily to assess and respond to any possible business impact. It is our goal that you experience no interruption to your premium finance transactions. If you have any questions or concerns, please do not hesitate to reach out to your AFCO/Prime Rate contact or any member of the AFCO/Prime Rate leadership team.