Our Security Procedures
We maintain physical, electronic, and procedural safeguards
to safeguard consumer
employees are bound by our Code of Ethics and policies to access consumer
information only for legitimate business purposes and to keep
about you confidential.
If You Send Us E-mail...
You may choose to
provide us with personal information, as in e-mail with a comment or
question. We use the information to improve our service to you or to
respond to your request. Sometimes we forward your e-mail to other Prime
Rate employees who may be better able to help you. Except for authorized
law enforcement investigations, we do not share our e-mail with any
We use your e-mail
to respond appropriately. This may be to respond to you, to address
issues you identify, to further improve our website, or to forward the
e-mail to another agency for appropriate action.
What Happens to Information You Submit to Us?
If you choose to submit
information to us, the information will be transmitted through secure
lines to our departmental database. Any private information will only be
used for the purposes for which it was provided and will not be shared
with another entity except as prescribed by law.
Updating Your Information
A request to change information can be initiated on our
website and is reviewed by a customer service representative before the
changes are applied. We allow you to request changes to the following
Address, City, State
and/or Zip Code